About Hop On Hop Off Miami
Welcome to the story About Hop On Hop Off Miami — where it all began, who we are, and how two friends risked it all to create one of the most loved experiences in the world of sightseeing right here in Miami, FL.
We’re Junior and Randy, the proud founders of the modern Hop On Hop Off Miami City Tour, also known as the official Miami 5 in 1 City Tour — a Miami sightseeing experience unlike anything else in the city.
We created a modern Hop On Hop Off Miami City Tour to give travelers and locals the best way to explore Miami — by bus, by story, and by experience. Our company is built on one goal:
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To be the number one Semi Private Hop On Hop Off Tour Company
in Miami, FL.
For nearly 20 years, we’ve been part of Miami’s tourism industry — learning the business, working behind the scenes, and building one of South Florida’s most recognized tour companies, Miami Tour Bus, which proudly holds the State trademark “Miami 5 in 1 City Tour.”
This page is more than an introduction — it’s the official story behind the brand, the people, and the passion that created a modern Hop On Hop Off Miami experience that continues to grow every single day.
Our Story — How it All Began
It all started back in 2010, right around the time LeBron James made “The Decision.” While the world asked where LeBron would take his talents, we were figuring out where to take ours.
Junior and Randy met while working for one of the biggest sightseeing companies in Miami. What began as two friends with big dreams turned into a partnership built on faith, hard work, and vision. We saw what was missing — connection, personality, and genuine service — and decided to build something better.
That’s when we developed what we proudly call the
Hop On Hop Off Miami Style City Tour —
a modern way to Hop On Hop Off.
It’s our own creative take on the traditional hop-on hop-off concept — more flexible, more personal, and 100% Miami.
That idea became the Miami 5 in 1 City Tour — a City Tour in Miami where guests visit five iconic sites and hop off at four unique locations, all led by local, bilingual guides who make every ride feel personal.
Our company grew because we focused on three timeless values:
- Service
- Value
- Experience
And because we believed in creating something unique, HopOnHopOffMiami.com was born — a digital platform made to reach travelers in all 195 countries.
2024 — The Leap of Faith That Changed Everything
After years of working for other sightseeing companies, we decided in 2024 to go all in and create something of our own. We had the experience, the connections, and a recipe that worked — all we needed was courage.
Once we launched our own Hop On Hop Off Miami Sightseeing Tour Company, everything took off fast.
In less than a year, we expanded into multiple products, opened new companies, and serviced more than
75,000 passengers in our first year.
It was emotional. It was hard. Many people didn’t believe in us. Some doubted, others tried to copy, and a few even criticized what we built. But we didn’t quit.
We kept moving, kept believing, and kept doing what we knew best — giving people the best sightseeing experience possible.
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When no one opened doors for us, we built our own.
We turned obstacles into opportunities, and dreams into reality.
Built From Scratch — The Heart of Our Company
Every part of Hop On Hop Off Miami was created from the ground up — organically, passionately, and with a lot of hard work. No investors. No big corporations. No shortcuts. Just two friends, a shared dream, and a belief that Miami deserved something different.
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What started as a simple idea turned into countless late nights, early mornings, and the determination to build something that represented more than just a bus ride — a new standard in the world of Miami Bus Tours.
If we own something today, it’s because we earned it. Every seat, every bus, every happy passenger came from effort, not luck. We didn’t take anything from anyone; we simply saw opportunities that others ignored and turned them into experiences that millions of visitors to Miami can now enjoy.
Behind the scenes, the foundation of everything was — and still is — family. The heart of our operation, Yoli, Junior’s wife, personally handled every single reservation by hand during our first year. Every booking, every confirmation email — done manually, one by one, with care and pride.
As time went on, that dedication began to pay off.
We went from one bus, to two, to now owning four buses in full rotation, and we’re currently waiting for six more to join the fleet. Each new bus isn’t just a vehicle — it’s proof that hard work, persistence, and faith always find their way.
That personal touch and commitment to growth shaped who we are today. When people take our Miami City Tour, they don’t just see landmarks — they feel the story, the people, and the heart behind it.
That’s what makes Hop On Hop Off Miami special. It’s not just another sightseeing company — it’s a family-built dream that grew one guest, one bus, and one unforgettable Miami experience at a time.
Our Mission and Values
Our mission is clear:
To provide the best Miami Sightseeing Tour — an experience so good, every guest leaves with a smile, a photo, and a five-star memory.
We don’t want to be the biggest — we want to be the best.
This is our craft, our career, and our calling.
We’re proud to run semi-private sightseeing tours with only 13 to 14 passengers, offering a personalized touch that big double-decker tours simply can’t match.
We could’ve gone bigger, but we chose to go better.
Every detail — from the free Cuban coffee and free bottles of water at our Bayside Marketplace kiosk, to our friendly guides and bilingual storytelling — reflects who we are and what we value.
We believe in:
- Service that feels genuine
- Value that makes people smile
- Experience that leaves a memory
We don’t buy fake reviews.
We don’t hide from criticism.
We fix what’s wrong and make it right.
That’s what real companies do.
Our long-term goal is to expand Hop On Hop Off into a Miami-to-Key West sightseeing network, connecting the best City Tour Miami experiences across South Florida — a hop-on hop-off system built on people, not profit.
Our Promise to You
Our promise is simple — we treat every guest like family.
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When you visit our Pink Kiosk at Bayside Marketplace, you’re not just joining a Miami Sightseeing Tour Company — you’re becoming part of our story.
From start to finish, we’ll make sure you feel safe, comfortable, and cared for.
- We promise to stay honest, authentic, and real.
- We promise that every tour guide, every driver, and every story told onboard represents the true spirit of Miami.
And no matter how big we grow, we’ll never lose our roots — because Hop On Hop Off Miami was built by two friends who believed that doing things the right way always wins in the end.
That’s our promise — from our family to yours.
Now It’s Time to Meet the Team
Since this is the About Us page of Hop On Hop Off Miami, it’s only right that you meet the team — the people who make every experience possible. These are the ones behind the scenes and on the ground, greeting guests, managing tours, and ensuring everything runs perfectly from start to finish.
Every day, this dedicated group brings energy, creativity, and care to what we do. Their teamwork is the reason our Miami Bus Tours and Miami Tours have become such memorable experiences for visitors and locals alike.
Our Team, Our Family
Meet the incredible individuals who make our Miami sightseeing company stand out:
- Alex
- Lazaro
- Dismel
- Ryan
- Will
- Tommy
- Angie
- Skeila
- Joana
- David
- Jay
- Aleli
- Alejandro
A Culture of Champions
Our team moves with purpose — everyone contributes, everyone matters, and everyone shares the same goal:
to deliver unforgettable sightseeing experiences throughout South Florida.
We celebrate success, support one another, and always lead with respect.
That’s why we’re more than coworkers — we’re a
family of professionals devoted to showing the world Miami through passion, purpose, and pride.
Thank You for Being Part of Our Story
We created the About Hop On Hop Off Miami Story page so you can see that we’re real people, a family — Randy and Junior — two friends who believed Miami deserved a better sightseeing experience.
The bus tour in Miami we operate isn’t just another tour; it’s a vision brought to life by people who care deeply about their city and their guests. Our 5 in 1 route, every story, and every smile matters to us because customer satisfaction is our ultimate goal.
From everyone at
Hop On Hop Off Miami, thank you for taking the time to get to know who we are and what drives us. Whether you’ve joined one of our
Miami Tours or are planning your first experience with us, we promise to keep delivering what makes us different —
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Service. Value. Experience.
We’re proud to say this company was built by a family who simply loves sharing the best of Miami.
We are a
Miami local, family-owned business, and everything we do comes from the heart — created by a family who lives here, love this city, and can’t wait to show it to you. π΄
If you liked our story and would like to experience it for yourself, visit our Miami Tour Packages Page and book your favorite Miami Tour today.
Contact Us
If you have any questions or would like more information about our Miami Tours, our team is always happy to help.
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Hop On Hop Off Miami
401 Biscayne Blvd, Miami, FL 33132
Located at
Bayside Marketplace, right
in front of Victoria’s Secret — just look for our
pink kiosk.
Our team uniforms are
green, so we’re easy to spot!
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786-858-3458
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Visit our Contact Page for more details or assistance.
“To learn more about local attractions, check out our ο»ΏMiami Travel Blog for tips and inspiration.”
Randy & Junior — Founders of Hop On Hop Off Miami - 5 in 1 - City Tour
A Modern Style City Tour, the Semi-Private Way
From Dreamers, to Believers, to Achievers — taking Miami sightseeing to another level.
